BARR Credit Services Executive Leadership Team

Randy Frazee

Randy Frazee


As CEO of BARR Credit Services, Randy Frazee focuses on leadership, strategic planning, and continued growth through mergers and acquisitions. Prior to owning BARR Credit Services, Randy launched several other businesses and was the Vice President of Sales before taking on his business owner journey.

Randy is gratified to serve in a leadership position of a company with a strong management team and a supportive, inclusive culture. And he’s honored that BARR Credit has been recognized with three awards: Best Place to WorkInnovation Through Technology, and Business Growth in Arizona (the BARR Credit headquarters).

Born and raised in Canton, Ohio, Randy is a proud father of two beautiful daughters. In his spare time, Randy enjoys golf, football, and volunteering. He serves on the advisory board of The Salvation Army, and also supports company employees who devote their time to various charitable activities.

Randy appreciates representing the company in not only community-service opportunities but also in associations. A member, and past president, of International Association of Commercial Collectors (IACC), Randy received the IACC Leadership and Distinguished Service Award in 2015 for his dedication and commitment to bettering the association and industry.

For Randy, the best part of being a member of the team at BARR Credit Services is the people. “My core value is appreciation and honoring my employees. My people are my assets. I am proud that I can positively impact 80+ families through BARR Credit Services.”

Jim Bessenbacher

Jim Bessenbacher

President, Strategic Advisory & Credit Group Services

Jim Bessenbacher is focused on business development and operations to ensure the delivery of top-rate service to BARR Credit Services’ clients. He joined the company, previously known as The Bessenbacher Co., in 1980.

Jim values the opportunity to be in a leadership position, helping to lead and grow a company that started in 1933, having been mentored in the business by his father and grandfather. Today he is helping to position the company for new growth as BARR Credit Services.

From growing up in Kansas City, Missouri, Jim attended two Jesuit colleges at the universities of Regis and Rockhurst, obtaining a degree in Marketing and Management. He is a member of the International Association of Commercial Collectors (IACC) and has served on its national board for ten years, acting as President in 2003 and 2004. In 2012, IACC presented Jim with the Distinguished Service Award. Jim has enjoyed immensely serving the association and helping IACC become the most dynamic industry leader. It is through such experiences Jim reasons they were able to grow the company 200% over a 15-year period.

Jim is married to Mary, and they have seven grown children. In his spare time, Jim enjoys growing tropical plants. “Growing bananas in Kansas City is a lot of fun and prompts a lot of conversation.”

George Kern


Chief Operations Officer

George Kern works on operations management and key performance measures, always trying to exceed BARR Credit Services’ clients’ expectations.

George has worked in the collections business for more than 30 years, one-third of that time in a leadership position with BARR Credit Services. “In my time here I have witnessed the company grow from its early years of a few employees to what it is today, close to 100 employees. In that same period of time, we have become a leader in the industry, not only in what we return to our clients but also by staying ahead of trends.”

Originally from Long Island, New York, George has had the good fortune to live in several locations across the United States and Europe. He served six years in the United States Air Force as a Security Specialist. He is father to three sons and one daughter.

For George, the best part of working at BARR Credit Services is the people, their successes, and the culture that has been a part of company since the beginning.

Angela Olson


Chief Strategic Administration Officer

Angela Olson is responsible for executive project management, as well as overseeing BARR Credit Services information technology. Angela has more than 20 years’ experience in operations management; she also aides in the management of BARR Credit Services’ acquisitions and mergers.

In the years that Angela has been part of the leadership of BARR Credit Services, she has added significant value to the company. Her previous corporate experience included Project Management for major domestic and international cost-reduction programs for IBM and 3M.  She has also been the owner of several businesses.

Born in El Paso, Texas, Angela attended University of Arizona where she earned a B.S. in Chemistry. She is mother to two children. In her spare time, Angela enjoys soccer and traveling. “I enjoy traveling and have had the opportunity to travel to Africa and Brazil for the Soccer World Cup with my children. Wonderful memories.”

For Angela, the best part about working at BARR Credit Services is the people. “I have worked 20+ years in the corporate world, but I have never worked for a company where the employees will take a bullet for their employer. Randy and Jimmy have developed a great management team and sustained a family atmosphere.”

Steve Bessenbacher

Steve Bessenbacher

Executive Vice President Quality Assurance

Steve Bessenbacher directs BARR Credit Services’ quality assurance department, ensuring BARR Credit Services’ exceeds client expectations. He has over 25 years in the commercial credit industry, the last several of which were spent managing the finances of The Bessenbacher Company and NACM Heartland.

From the day Steve was hired into the family business, he was excited to be part of something his grandfather started. “I’m proud to say that we continue to serve many of the same clients my grandfather and father established years ago.”

Steve grew up in Kansas City, Missouri, and attended Rockhurst University, earning a B.A. in Philosophy. He is married has three children. He enjoys spending time in the mountains of Colorado.

Steve enjoys working at the leadership  of BARR Credit Services because of the people. “We have all come together as a team with one common goal in mind: to provide the finest commercial collection services to our clients.”