All of BARR Credit Services’ collectors have completed the IACC Certified Commercial Collector Program. This six-month training program covers a wide variety of business and legal concepts for the commercial collections industry.
Some of the topics covered in this course include:
- Methods of contacting debtors
- Overcoming objections to payment
- Asset location training
- Commercial law definitions
- Motivating the debtor to pay
- Various credit instruments
IACC certification ensures our collectors possess a cutting-edge skill set and always employ quality assurance standards. The IACC also updates its member agencies on any changes in the commercial collection industry, such as pertinent legislation or industry trends.
Recertifcation is required every three years to maintain the designation. Certified collectors are required to attend a series of five continuing education seminars within the three-year recertification period.
Our collectors have an average of 15-30 years of valuable experience in the field. They’re proven to be professional, courteous and effective in their transactions.