Management Team

Jana Bauer

MIS & Technology Director

Jana Bauer’s role at BARR Credit Services focuses on the management of information systems to ensure proper access to quality data and network services. She has worked in collections since 1990, and has been involved with software development and other IT support since 1998. She has 26 years of experience in the collections industry, 18 of which has been in an IT capacity. Jana joined BARR Credit Services more than 14 years ago.

Jana started handling in-house retail collections for a credit union in Alaska in 1990 and began working in third-party collections in 1992. She’s done retail, commercial and legal collections in her work for collection agencies and attorneys. She also established both the posting division of the accounting department and reconfigured the legal department at BARR.

Jana has extensive SQL database knowledge, and has designed and coded applications in Visual Basic for Applications, Microsoft Access, ASP.net and Microsoft SQL Server Reporting Services. She’s been programming since 1995 when she started developing solutions to improve her own productivity. All of her Windows programming and database skills are self-taught. She’s been using Windows and Microsoft Office products since 1995, but took her first computer courses in the mid-1980s.

Jana was born in Kewanee, Illinois. With a stepfather in the U.S. Air Force, she grew up living in many different places, attending 13 different schools prior to graduation. These experiences shaped who she is today. In her spare time, Jana enjoys practicing calligraphy and spoiling her niece. She also loves to cook, especially for a crowd.

Mike Frazee

Sales Director

Mike Frazee, as Sales Director, manages the sales processes, including building and maintaining great relationships with current and prospective clients. He has worked in the collection industry for 23 years, 20 years of which have been in Sales. Mike joined BARR Credit Services in 2001.

Mike has worked in commercial collections since 1994. He was promoted to General Manager of the New Orleans Office in January of 2015, having run the Colorado division for three years. His experience with sales, as well as three years as a collector, has allowed him to have a very unique understanding of the collection industry. Mike prides himself on the fact that his people and his clients are his number-one priority.

Mike grew up in Ohio, where he attended Kent State University. In his spare time, Mike enjoys the puzzle-solving aspect of playing poker and shooting pool. He also enjoys participating in many different team sports.

A day Mike will always remember is when the business was contacted by a company that was on the verge of going into bankruptcy due to severely past due, large accounts. “We were able to collect eight of the 12 accounts within a four-week period. Hearing the owners say that they were now going to be able to keep their business, and that 12 people were not going to lose their jobs, that was a great day.”

Dan Moore

Director of Collections

Dan Moore leads BARR Credit Services’ collections department with drive and precision, consistently breaking records and delivering results.

With a cumulative nine years at BARR, Dan has become a key figure in the company’s success. His passion lies in motivating the collections team to be their best, fostering a culture of excellence and accountability that benefits both the team and BARR’s clients.

Born in Tucson, Arizona, and a graduate of the University of Arizona, Dan has always had a competitive spirit—whether through sports or any form of challenge that demands grit and strategy. He’s especially drawn to environments where performance and growth go hand in hand.

Outside of work, Dan enjoys long walks and exploring the outdoors with his dog, Misty. These everyday adventures offer a refreshing balance to his professional life and keep him connected to what matters most.

For Dan, the best part of working at BARR Credit Services is the opportunity to lead, inspire, and be part of a team that’s always pushing the limits of what’s possible.

Bridget Morales Portrait

Bridget Morales

Training & Recruiting Manager

Bridget Morales leads BARR Credit Services’ training and recruiting efforts with passion and purpose. From developing onboarding programs to guiding professional growth, she plays a vital role in shaping the next generation of top-performing collectors.

With over 13 years of experience at BARR, Bridget has grown alongside the company. For her, BARR isn’t just a workplace; it’s home. It’s where she discovered her potential, and now she’s committed to helping others do the same. Her favorite part of the job is watching people find their footing, evolve, and thrive—knowing she’s had a hand in building something meaningful.

Born in Tucson, Arizona, Bridget has always been drawn to storytelling, with English being her favorite subject in school. While she’s not a sports fan in the traditional sense, she’s captivated by the emotional arcs and grit found in sports stories—especially those with heart, like Ted Lasso.

Outside of work, Bridget is a proud mom to two incredible boys. Her life has been shaped by resilience, second chances, and the belief in chosen family. She considers her greatest accomplishment not a title or accolade, but the fact that she’s still rising—and showing others, they can too.

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