Third Party Collections

No matter how solid the credit foundation is within a company or how experienced and knowledgeable the credit decision-makers are, past due accounts are a reality of issuing credit. Accounts Receivable represents one of the largest assets of any business. BARR Credit Services assists clients in the recovery and protection of those assets through third party debt collections services.

Maximize Revenue

Our aim is to maximize the revenue collected for you while minimizing the risk. To facilitate this, our third party collections services may include:

Extensive database searches
Targeted cyber investigations
International collections
Attorney forwarding service
Private investigators, face-to-face contact
Demand letters to allow for pre-collections payment

BARR Credit Services stands out in the industry because of two primary factors: our people and our technology:

Our People Make the Difference

Our professional and well-trained recovery specialists are all IACC certified collectors and have an average of 25 years of industry experience. All of our specialists complete an extensive in-house certification program which also emphasizes professional and courteous handling of all transactions. Our collectors utilize a time tested, proven collection method that is firm yet fair and generates the maximum return.

To ensure high quality service and that our collectors and process are compliant:

All phone calls are recorded for review and training purposes
Collectors are monitored to ensure they remain in compliance at all times
All accounts are reviewed to ascertain timely contact and appropriate follow up

Our Proprietary Technology Maintains the Highest Standards

BARR Credit Services has been recognized for its advance use of technology in the collections process. We continue to strive for these high standards by implementing the latest advances in technology in order to achieve above-average recovery yields for each of our clients. We use these tools to quickly gather pertinent information on your debtor, discover their viable assets and liabilities, and tailor our approach to meet your company’s needs.

BARR Credit Services utilizes proprietary collection software that includes a variety of tools that help to streamline all aspects of the collections process. The application took six years to develop and is updated regularly with upgrades and improvements as specific business and client needs arise. Recently BARR Credit Services was recognized by the business community in Tucson for our achievements with our software developments. We were awarded the Nextrio Innovation through Technology Copper Cactus Award which honors businesses that are technology-led and/or look to IT to solve problems and increase
efficiency.
Our technology facilitates the Placement Process, making the process seamless and easy for our clients:

Placements

Our technology enables us to import accounts in to collections in a variety of electronic formats, meaning our clients do not have to conform to our system to submit their information. The import of bulk account placements and the assignment to a collector is automated by our system which is a highly efficient way to transmit data from your system to BARR Credit Services.

For individual account placements, we have an online portal that enables our clients to complete the placement of the delinquent account and all paperwork in one step, saving time. Supporting documentation can be uploaded from your system as a part of the online placement process and clients receive an automated verification that the claim has been received is sent to the credit professional placing the claim. The day following the receipt of claims an acknowledgement letter is emailed with the names of all files placed, your reference number, amount placed and the contingency rate.

New Account Acknowledgements, Closure Notifications, Status Reports, Invoices and Remittance Statements all are automatically delivered to our clients electronically via email at your option.

Online Portal

Our Client Portal also allows you around-the-clock, live access to your accounts and includes instant access to Invoices and Remittance Statements as well as the ability to pull detailed placement data directly into Excel.

BARR Credit Services’ IT department includes a network administrator, programmers, developers, as well as technical support. Our proprietary collections software uses an Enterprise level Microsoft SQL Server back end on a robust server that provides scalability to levels much higher than our current data volume.

Our goal is to preserve your relationship with your customer while educating and assisting them in finding a solution to pay their outstanding debt to you.

We put our full resources to work for you, adjusted accordingly to the specific circumstances.