Webinars On Demand

View our past events via their video recordings below.  Choose the title you want to watch and you will be lead to a video of the webinar, the slide deck used, and a transcript.

PIVOT: How to Convert Stress to Success

November 18, 2020
In this webinar, we will navigate how to turn a global crisis, as best as possible, into an opportunity! This includes, how to manage stress and make your business grow. Learn to deal with change and resistance both internally with your staff, and externally with your customers. Gain insight into what successful leaders are doing now to grow during the pandemic. Rounding off the webinar an action plan will be introduced! Create a plan for growing your business and life!

Accelerating Your Revenue Cycle During COVID-19 and Navigating First-Party Collections

June 3rd, 2020
Has your collection approach changed over the last few months? During this webinar, you will learn about the latest restrictions impacting credit professionals now. This program will cover state regulations and changes in the court system due to COVID-19 and how that is relevant for collections. Additionally, advice on how to manage your credit department with these developing circumstances will be shared.

Protecting Your Business, Cybersecurity, and Working Remotely During COVID-19

From this webinar, you will learn what steps you can take to protect yourself and your company from cyber-fraud. With most businesses moving to remote work because of COVID-19, we want to bring some insight on how to best protect your business activities from home.

Credit Risk Mitigation Tips and Tools

In this fast-paced, interactive presentation, you will learn the best methods to manage the two most important types of credit risk – slow payment and nonpayment. Topics covered include: methods to improve collection results immediately, tools to better measure and assess credit risk and assign appropriate credit limits and the use of various credit enhancement tools.

Inside a Collection Agency – Your Questions Answered

The collection industry has witnessed a lot of change over the last two years. Social media has had a huge impact on collection practices. Privacy laws are changing rapidly, and we are witnessing an increasingly restrictive regulatory environment. Things covered in this webinar include best in class accounts receivable practices, when to use a collection agency, and what to look for in a collection agency.

Beyond the Amazon Effect

“Beyond the Amazon Effect” brought an insightful look into the implications of The Amazon Effect.  We will explore the latest statistical implications of Amazon, and some projections into the future. Most importantly, we will discuss the conceptual revolution inside The Amazon Effect that reveals its revolutionary power and influence. The influence is spreading far beyond Amazon.  Presented by Richard Hastings who is a Macro Strategist for international investment bank, Seaport Global Securities. Richard Hastings monitors trends in domestic and international markets.

Social Media & Ethical Concerns for the Credit Grantor

As the use of social media is a mainstay in today’s world, it becomes easy for a credit executive to lose sight of ethical constraints.  Credit professionals pledge themselves to the highest professional standards and principles and to guard and secure, in confidence, information obtained for the sole purpose of analyzing and extending commercial credit.  This program will discuss some of the ethical concerns that confront credit professionals today, particularly with the use of social media,  cybersecurity, its risks and some methods to avoid these dangers, and a variety of social media platforms which can prove useful to the credit grantor.

Collection Best Practices: Doing Business in Brazil

Throughout the webinar you can expect to gain an intelligence in doing business in Brazil with information emphasizing credit practices. Beyond guidance in credit business, the presentation will cover what to expect when doing legal work in Brazil.

Reinforcing Sales Documentation for Strong Collection Claims: Lessons from Litigation in Mexico

The goal of this webinar is to enhance the position of trade creditors by helping them gain a strategic advantage in litigation, should it be required to collect a debt. Throughout the webinar the objective is to gain a general understanding of the legal process in Mexico, and the challenges that creditors face during litigation for collecting debt. You will be taught to identify key documentation needed for evaluating and raising the likelihood of success of potential legal action in Mexico. With the use of actual case-studies, the webinar will cover a wide range of topics to guide anyone through the litigation process with Mexico.